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ATM and Debit Card Operations Specialist
<p>Welcome to First Horizon! We are currently seeking a highly motivated individual to join our team as an ATM and Debit Card Operations Specialist. As a member of our dynamic and fast-paced organization, you will play a crucial role in ensuring the smooth and efficient operations of our ATM and debit card services. If you have a passion for customer service and a keen eye for detail, we want you on our team. Join us and be a part of a company that values its employees and provides opportunities for growth and development. Manage and oversee the daily operations of the ATM and debit card services. Monitor and maintain the functionality of all ATMs to ensure they are operating effectively. Troubleshoot and resolve any technical issues related to ATMs and debit cards. Process and fulfill requests for new debit cards, card replacements, and other related services. Maintain accurate records of all ATM and debit card transactions. Collaborate with various departments to ensure the timely delivery of debit cards to customers. Provide exceptional customer service to resolve any inquiries or concerns related to ATM and debit card services. Stay updated with industry trends and regulations to ensure compliance with all applicable laws and policies. Identify and implement process improvements to enhance the efficiency and effectiveness of ATM and debit card operations. Train and mentor new team members on ATM and debit card operations processes and procedures. Participate in team meetings and provide updates on ATM and debit card operations. Communicate any potential risks or issues to management and collaborate on finding solutions. Adhere to security protocols and ensure the safety of all ATM and debit card transactions. Maintain a positive and professional attitude while representing the company to customers and stakeholders. Uphold the company's values and contribute to a positive and inclusive work environment.</p><p>First Horizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p>
